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I'm a lifestyle journalist and I've been writing about office productivity software for a long time. Here you'll find handy hints, tips, tricks, techniques and tutorials on using software as diverse as Excel, Word, PowerPoint, Outlook, Access and Publisher from Microsoft and other applications that I love. My publishing credits include PC Magazine, Windows XP mag, CNet, PC User mag, SmallbusinessComputing.com, Winplanet and Sydney Morning Herald.
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I’m running Outlook 2007 on Windows 7 Pro. I’ve recently been experiencing a problem I’ve never encountered before. When I get a new e-mail, it shows up in my Inbox as “unread”, but within a couple of minutes, without me touching anything, it changes to “read”. This is bad, because I can never tell if I’ve got new unread e-mails in my Inbox. Suggestions?
Thanks.
Yes, if you have the Reading pane open Outlook is set to mark the email as read just by it being visible in the preview pane. You need to turn this option off in the Reading Pane options.
I don’t have Outlook 2007 any more but these links might help:
http://www.msoutlook.info/question/250
http://www.tech-recipes.com/rx/4120/outlook-2007-configure-how-messages-are-marked-as-read-when-viewed-in-reading-pane/
cheers
Helen